FAQ

What is Creator OS?

Creator OS is a digital resource platform that provides guides, templates, planners, toolkits, and educational materials for creators, freelancers, and entrepreneurs.

Are your products physical or digital?

All products available on Creator OS are digital products unless explicitly stated otherwise.

No physical items will be shipped.

How do I receive my purchase?

After successful payment, you will receive immediate access to your digital products through the checkout process and any associated delivery methods.

How long does delivery take?

Most products are delivered instantly after payment confirmation.

Can I access my files on mobile devices?

Yes. Most products can be accessed using mobile phones, tablets, laptops, and desktop computers.

Do I need special software?

Some products may require software capable of opening PDF files, spreadsheets, or editable templates. Product descriptions will indicate any requirements where applicable.

Do you offer refunds?

Due to the nature of digital products, refunds are generally not available once a product has been delivered. Please refer to our Refund Policy for full details.

Can I share products with others?

No. Purchases are licensed for individual use only and may not be redistributed, resold, shared, or republished without permission.

Do you guarantee results?

No. Creator OS provides educational and informational resources only. Results vary based on individual circumstances, implementation, effort, and other factors.

How can I contact support?

You can contact us through our Contact Us page. We aim to respond within 1–2 business days.